Posts Tagged ‘Dell’

The god of Dell-Fire?

Some printer companies take a certain economic stance on pricing office machines: initial cost of the machine is cheap, cost of supplies is expensive.  Other companies take an opposite approach: initial cost of the machine is expensive, supplies cost is reasonable.

Would you be surprised that many office equipment purchasers fall for the cheap initial cost machine, only to regret it later?  The allure of the cheap printer is obvious, when comparing one machine to another using machine statistics alone.  Especially without considering supplies costs it seems like a no-brainer.  But like most siren songs, this one could end up ringing in your ears for quite some time.

Dell takes quite an extreme approach.  Dell almost (and often does) gives their machines away.  The lucky owner of this printer soon realizes (we hope they do, anyways) why.  Like a child who is given a great toy at Christmas only to find out it needs an endless supply of batteries, which are so often not included, the Dell owner finds out that Dell supplies are in short supply and always running out.  In addition to this injustice to giveaways Dell also hoards its ink to the point of limiting its purchase from a very few select suppliers.  These suppliers include Dell, an individual office supply store, and the gray market.  That is it.  Whereas most other brands are available quickly from a medley of sources of the customers choosing, Dell decides to ration available supplies.

This may seem like Doc Jams is not a fan of Dell machines.  Though that is true, our main reasoning is brutally simple.  It is our job at Doc Jams Printer Repair to keep Getting You Back to Printing.  Doc Jams prides itself on the speed we are able to do this at.  Dell makes it very difficult for anyone to do that, let alone quickly.

So to those with Dell printers, you received a stellar deal we are certain.  Or did you?